Free Shipping

We Offer Complimentary FREE Shipping with Tracking + Purchase Protection with every order!

 

 

 COVID-19 NOTICE

 Depending on the COVID19 pandemic situation in your country and airlines activity, please be aware that a delay in package arrival due to Covid-19 is possible.

 

 

Order Processing

As soon as you place your order we start processing it and it takes between 1 to 5 business days for your item to ship, with the following exception: If an item in your order qualifies as 'made-to-order' processing and production could take up to 10 business days. Once an item in your order ships, you will receive a confirmation email from us with tracking number(s).



Delivery

Please be aware that shipping times can vary and we are unable to give precise delivery estimates due to deliveries being affected by many factors: destination country, national holidays, weather, customs clearance, pandemics and other unprecedented situations

 

Generally, once a package gets shipped it may take approximately:

5-20 business days from Asia to UK,

10-30 business days from Asia to the U.S., Canada, Europe, Japan,

15-40 business days to other countries

via our FREE Complimentary Standard Shipping.

 

If you are expecting your order in the month of December, your delivery could be delayed due to the busy holiday season.

 


Purchase Protection

If an item you ordered gets delayed in transit by logistics and doesn't arrive within 60 days from the date it has been shipped out - we are very sorry for the inconvenience of the delayed package, please contact us at orders@deerdoll.com with your order number to request a refund or store credit for that item.

 

 

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